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COVID-19

Dear elka Customer and Partner,

due to the current and increasingly acute situation in relation to COVID-19, we would like to provide you with some information today from elka - Holzwerke. elka - Holzwerke has spent the last weeks engaging intensively with the situation in order to at least make some approximate estimations as to what COVID-19 might mean for you, our partners, our business relationship and for all the related processes. Right now we are fortunate in being able to maintain our commercial operation in full and in all areas. Our own Logistics department & our logistics partners are also not facing any interruption to maintaining our deliveries within Germany and abroad.

Due to the rapid development and spread of COVID-19 in days and weeks, of course, we cannot make sweeping guarantees. The actual status can change each day. Therefore, purely as a precautionary measure, we would like to point out that we cannot currently guarantee adherence to fixed deadlines. In general, in the current situation, delivery dates may be delayed by 1 - 2 weeks. We have put in place contingency measures to guarantee the maximum possible protection currently available to maintain production. In terms of administration, we are relying partly on working from home and, as a precaution, all meetings and events have been cancelled. If the current situation worsens considerably, we shall provide you with the necessary information. We hope that neither you, your workforce nor your loved ones are or will be affected.

In general, in the current situation, delivery dates may be delayed by 1 - 2 weeks. We have put in place contingency measures to guarantee the maximum possible protection currently available to maintain production. In terms of administration, we are relying partly on working from home and, as a precaution, all meetings and events have been cancelled.
If the current situation worsens considerably, we shall provide you with the necessary information. We hope that neither you, your workforce nor your loved ones are or will be affected.

With warm regards, elka-Holzwerke GmbH

 

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